←THEATTIRECLUB

How to order

Ordering takes a few simple steps.

  1. 1

    Send us a photo and confirm your size

    Found something in the Shop? Tap Ask about this item on its page. Seen something elsewhere? Send us a photo of it in Messages (tap 📎) or on Instagram. Tell us the size or age you need and we'll confirm it's available.

  2. 2

    Pay with your Stripe link

    We'll send you a secure Stripe payment link as an official 💳 card in your private Messages. Tap Pay securely to pay by card. Never pay a link sent by anyone else, including in the Club chat.

  3. 3

    Fill out the order form

    Straight after paying you'll be taken to a short order form for your delivery details. You'll then get an email with your receipt.

  4. 4

    We dispatch it to you

    In-stock items are dispatched within 1–3 business days. A few days after you order, we'll send you a tracking number. Track it on 17TRACK or DHL.

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Shipping

Exchanges & returns

Not the right fit? No stress. We offer 14-day exchanges on unworn, tagged items.

To start an exchange, message us in the app or email theattireclubhelp@gmail.com with your name, the item and the reason.

Faulty or misdescribed items

If your item is faulty or significantly not as described, you're entitled to a full refund. Contact us with photos or video and we'll sort it straight away. You can send photos right in the Messages chat.

Refunds

Once approved, refunds are returned to your original payment method within 5–10 business days.

Questions?

See all the ways to contact us.