How to order
Ordering takes a few simple steps.
- 1
- 2
Pay with your Stripe link
We'll send you a secure Stripe payment link as an official 💳 card in your private Messages. Tap Pay securely to pay by card. Never pay a link sent by anyone else, including in the Club chat.
- 3
Fill out the order form
Straight after paying you'll be taken to a short order form for your delivery details. You'll then get an email with your receipt.
- 4
Shipping
- In-stock items: dispatched within 1–3 business days.
- Sourced / made-to-order items: dispatched within 7–15 business days. We'll keep you updated.
- All orders are tracked. We'll send your tracking number a few days after you order. Track it on 17TRACK or DHL.
Exchanges & returns
Not the right fit? No stress. We offer 14-day exchanges on unworn, tagged items.
- Contact us within 14 days of receiving your order.
- Items must be unworn, unwashed and in original condition with tags attached.
- We'll exchange for a different size or issue store credit.
To start an exchange, message us in the app or email theattireclubhelp@gmail.com with your name, the item and the reason.
Faulty or misdescribed items
If your item is faulty or significantly not as described, you're entitled to a full refund. Contact us with photos or video and we'll sort it straight away. You can send photos right in the Messages chat.
Refunds
Once approved, refunds are returned to your original payment method within 5–10 business days.
Questions?
See all the ways to contact us.
